TERMS OF SERVICE & PARTICIPANT AGREEMENT

PLEASE READ CAREFULLY — THIS IS A LEGALLY BINDING AGREEMENT

These Terms of Service (the “Terms”), together with the Participant Agreement in Schedule A (collectively, the “Agreement”), govern your relationship with Method Five (“we,” “us,” or “our”). This Agreement applies to your use of our website at www.themethodfive.com, your purchase of classes, memberships, packages, or merchandise, your communications with our team, and your attendance at any Method Five class (collectively, the “Services”).

By accessing our Website or using our Services, you agree to be bound by this Agreement and acknowledge our collection and use of personal information in accordance with our Privacy Policy. If you do not agree, do not use the Website or Services.

1. COMMUNICATION & UPDATES

By providing your email address or communicating with us electronically, you consent to receive notices, disclosures, and updates in electronic form. Electronic communications satisfy any legal requirement for written notice. We may update these Terms from time to time. The most current version will always apply and will be posted on our Website.

2. WEBSITE USE & INTELLECTUAL PROPERTY

All content on the Website is owned by or licensed to Method Five and is provided for personal, non-commercial use only. You may not copy, reproduce, distribute, scrape, modify, or republish any Website content without prior written consent. Unauthorized use may result in legal action. You agree not to: attempt to access restricted areas or data, introduce malicious software or code, disrupt the Website or user experience, test or breach security measures.

3. THIRD-PARTY LINKS & SUBMISSIONS

Our Website may contain links to third-party websites. These are provided for convenience only. Method Five is not responsible for external content or privacy practices. Any unsolicited ideas, proposals, or materials submitted to Method Five are non-confidential and may be used without compensation.

4. DISCLAIMERS & LIMITATION OF LIABILITY

The Website and Services are provided “as is” and “as available.” We make no guarantees regarding availability, accuracy, performance, or suitability. To the fullest extent permitted by law, Method Five is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or Services.

5. ACCOUNTS & ELIGIBILITY

To purchase classes or memberships online, you must create an account and maintain accurate information. You are responsible for all activity under your account and for keeping login credentials secure. Minors may not register online. Minors aged 13+ (minimum weight 50 kg) may attend only with a completed parent or guardian waiver. Please contact the studio to facilitate this request.

6. PURCHASES, PRICING & GIFT CARDS

Classes, memberships, and packs must be purchased before booking. All services are prepaid and subject to expiration dates disclosed at purchase. Pricing may change at any time. Rates paid at purchase are honored for the purchased term only. Gift cards do not expire. Once redeemed, standard booking and cancellation policies apply.

7. RESERVATIONS, CANCELLATIONS & ATTENDANCE

All classes are subject to a 12-hour cancellation window. Cancellations made within 12 hours of class start time incur a $20 late cancellation fee. Failure to attend a booked class results in a $20 no-show fee. These policies also apply to confirmed waitlist bookings. Unpaid late cancellation or no-show fees may result in a temporary freeze of membership access. Please arrive early. Late entry is not guaranteed and is subject to instructor discretion and safety considerations.

8. MEMBERSHIP TERMS & CANCELLATION

Memberships are non-refundable and non-transferable. To cancel a recurring membership, written notice must be provided prior to your next billing date by emailing info@themethodfive.com. A valid payment method must remain on file. Failed payments may result in suspended access until resolved. Medical freezes of up to six (6) months may be granted with valid documentation. Freezes do not cancel contractual commitments.

10. CONSUMER PROTECTION (ONTARIO)

If your purchase exceeds $50, you may cancel within 10 days of the agreement date or the date services become available (whichever is later). Written notice is required. Eligible refunds will be processed within 15 days.

11. INDEMNIFICATION

You agree to indemnify and hold harmless Method Five, its owners, employees, contractors, and affiliates from any claims or damages arising from your use of the Website or Services or your breach of this Agreement.

12. GOVERNING LAW

This Agreement is governed by the laws of the Province of Ontario and the federal laws of Canada. Any disputes must be brought exclusively in Toronto, Ontario.

13. ENTIRE AGREEMENT

This Agreement constitutes the entire understanding between you and Method Five and supersedes all prior agreements. If any provision is found unenforceable, the remaining provisions remain in effect.

Please contact info@themethodfive.com for any questions regarding these Terms.

SCHEDULE A — PARTICIPANT AGREEMENT & LIABILITY WAIVER

By engaging in any classes, sessions, events, or training offered by Method Five, and by entering or using any on-site facilities, equipment, or related amenities provided by Method Five (collectively, the “Activities”), I (“I”, “me”, or “my”) agree to the terms set out in this Liability Waiver and Release (“Agreement”).

1. UNDERSTANDING & ASSUMPTION OF RISK

I recognize that the Activities, which further include Pilates, Spin classes, general fitness training, workshops, use of exercise equipment, and any other amenities or features provided by Method Five, all carry inherent risks. These risks include physical or mental injury, joint or muscle strain, equipment-related accidents, slips or falls, property loss, or, in rare cases, serious injury or death. I acknowledge that I am voluntarily participating in the Activities and I therefore explicitly assume all risks associated with my participation. I accept that the term “injury” encompasses the losses described in this Agreement, and that an injury constitutes any loss associated with my participation in this workshop. I agree to follow all safety instructions and guidelines provided by Method Five, its owners, agents, instructors, staff, contractors, affiliates and any other representatives (the “Released Parties”). I understand that I am responsible for my actions and safety while following their instructions, and I will use equipment I am instructed to use in the course of my participation in the Activities only as directed. I acknowledge and further agree that my participation is fully voluntary, I am solely responsible for determining or seeking the requisite guidance to determine my physical readiness, I agree to follow all instructions and guidelines provided by the Released Parties during the course of and leading up to my participation in the Activities, and I will notify method five of any medical conditions or limitations that may impact my ability to safely participate in any Activities.

2. RELEASE OF LIABILITY & COVENANT NOT TO SUE

Release: To the maximum extent allowed by law, I hereby release, hold harmless, and forever discharge the Released Parties from any liability with respect to injury of any and all nature, whether to me or to my personal property arising out of or connected with my participation in the Activities, or attendance at any of Method Five location. This release covers claims based in negligence, breach of contract, breach of statutory duty, or any other relevant cause of action.

Covenant Not to Sue: I agree not to initiate, participate in, or support any claim or lawsuit against any Released Party arising out of my participation in the Activities.

3. INDEMNIFICATION & THIRD-PARTY CLAIMS

I agree to defend, indemnify, and hold harmless the Released Parties from any and all claims, actions, damages, or liabilities arising out of my participation in the Activities. For further clarity, I agree that any injury, as defined in section 1 of this Waiver, arising from my participation in the Activities, whether physical, financial, psychological or otherwise, is my own responsibility, and that no legal claim can be made against the Released Parties as a result of those injuries.

4. PERSONAL PROPERTY & USE OF AMENITIES

I understand that any personal belongings I bring into method five facilities or event spaces are my responsibility. method five is not liable for lost, stolen, or damaged items. Personal items are in no way the responsibility of the Released Parties. I further acknowledge that the Activities may include elements such as changes in lighting, the use of specialized fitness equipment, varying and individual levels of physical intensity, and occasional modification to shared amenities designed to enhance my experience. method five does not guarantee specific results from participation.

5. LIMITATION OF LIABILITY

If, despite this Agreement, any liability is imposed on the Released Parties, I agree that the total amount recoverable shall be limited as follows:

The Released Parties’ total cumulative liability shall not exceed the lesser of:

(a) 20% of the total fees I have paid to method five in the twelve (12) months preceding the event giving rise to the claim, or

(b) $650.

This limitation applies to all forms of damages or claims, whether based in contract, tort, negligence, or any other cause of action, and constitutes all compensation I can receive from any and all claims arising from or connected to the Activities.

6. GOVERNING LAW & JURISDICTION

This Agreement is governed by the laws of the Province of Ontario and the federal laws of Canada. Any dispute arising from this Agreement will be resolved exclusively in the courts of Ontario unless consumer-protection laws require otherwise.

7. ENTIRE AGREEMENT, SEVERABILITY & BINDING EFFECT

This Agreement represents the full understanding between the Released Parties and me concerning the Activities and supersedes all prior communications, written or verbal. If any portion is deemed invalid or unenforceable, the remaining provisions remain in effect. This Agreement is binding on both parties and our respective heirs, executors, administrators, successors, and permitted assigns.

8. LANGUAGE

The parties agree that this Agreement and all related documents shall be written in English.

Les parties confirment que cette entente et tous les documents connexes sont rédigés en anglais.