THIS IS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND METHOD FIVE
PLEASE READ CAREFULLY BEFORE USING THE METHOD FIVE WEBSITE OR SERVICES
These Terms and Conditions (referred to as the “Terms”), together with the Rider Agreement found in Schedule “A” (collectively, the “Agreement”), outline the terms governing your relationship with Method Five Inc. (“Method Five,” “we,” “us,” or “our”). This includes, but is not limited to, your access to and use of our website located at www.themethodfive.com (the “Website”), your registration and purchase of Method Five classes or memberships, any right you may have to cancel such purchases, any merchandise transactions, communication with our team, and your attendance at Method Five studios (“Studio(s)”)—collectively referred to as the “Services.”

If you purchase a membership or class through our Website, this Agreement outlines your consumer rights, including your right to cancel such purchases.

By visiting our Website or using any of our Services, you agree to be legally bound by these Terms and acknowledge our use of your personal information as described in our Privacy Policy. If you do not agree to the Terms or the Privacy Policy, you must not access the Website or use our Services.

When you communicate with Method Five online, including via email, you consent to receive electronic messages from us. You agree that all agreements, notices, disclosures, and other communications we provide electronically meet any legal requirement that such communications be in writing.

We reserve the right to revise these Terms at any time. Updates will be posted on this page, and the most current version of the Terms will apply each time you use the Website.

WEBSITE TERMS OF USE

Ownership of Content

All content found on the Website is the property of Method Five or is used under license. Access is granted for your personal use, such as booking classes or making purchases. Copying, modifying, distributing, or reproducing materials from the Website for any other purpose is strictly prohibited without prior written permission.

You may not extract or scrape content for commercial use, nor may you alter or repost content elsewhere without our explicit consent. No license or rights are granted to you under any intellectual property laws. Unauthorized use may result in legal action.

Website Security

You must not attempt to breach the security of the Website in any way, including but not limited to:
• Accessing unauthorized data or accounts;
• Testing the system or network for vulnerabilities without authorization;
• Introducing malicious code (e.g., viruses, worms, Trojan horses);
• Interfering with the Website’s operation or any user’s experience.
Such conduct may lead to criminal or civil liability, and we may report violations to law enforcement agencies.

Unsolicited Content Policy

Any messages or communications you send to Method Five are your responsibility in terms of content, accuracy, and truthfulness.
We do not accept unsolicited proposals for services, products, or improvements (“Unsolicited Ideas and Materials”). Any such submissions will be treated as non-confidential and may be used by Method Five without restriction or compensation.

All personal data submitted is subject to our Privacy Policy.

External Links

Our Website may include links to third-party sites. These are provided for convenience only. We are not responsible for the content or privacy practices of these sites and do not endorse them. Your use of third-party websites is at your own risk.

NO WARRANTIES & LIMITATION OF LIABILITY

The Website is provided “as is” and “as available.” Your use of the site is at your own discretion and risk.

We make no guarantees, express or implied, about:
• The functionality, availability, or performance of the Website;
• The accuracy or completeness of any content;
• The suitability of content for any particular purpose;
• The Website being free of viruses or other harmful components.

You assume full responsibility for safeguarding your devices and data.

Under no circumstances shall Method Five be liable for any damages or losses resulting from the use or inability to use the Website, even if we have been advised of the possibility of such outcomes.

PURCHASING METHOD FIVE MEMBERSHIPS, CLASSES & GIFT CARDS

Creating An Account

To buy classes, memberships, or packages, you must register for an account (“Account”) by creating a username and password. You agree to keep your login credentials secure and not share them with others. You are responsible for all activity under your Account.

You must provide accurate and current information. If you suspect any unauthorized access to your Account, you must notify Method Five immediately.

By giving us your email address, you consent to receive all necessary notices electronically. You are responsible for keeping this information up to date. If you choose to delete your Account, it will be permanently removed and cannot be reactivated.

Use by Minors

If you are under the legal age of majority in your jurisdiction (“Minor”), you cannot register online. Minors aged twelve (12) and older who weigh at least 110 lbs (50 kg) may attend classes only if a parent or guardian completes an in-person or digital waiver, as outlined in Schedule “A”.

Purchasing Options

You may buy Method Five memberships, individual classes, or multi-class packs online, in person at one of our Studios, or by calling our team. Online purchases require an active Account and agreement to the Rider Agreement.

You must purchase a membership, class, or pack before booking a spot in any class. All packages come with an expiry date listed at the time of purchase.

Class and membership prices may change, but we will honor the rate you paid at the time of purchase until the term ends. Renewal pricing based on previous rates is at the discretion of each individual Studio.

Gift Cards

Gift cards can be purchased in Studio or by phone. No account is needed to buy a gift card. Gift cards do not expire. Once redeemed for a class, pack, or membership, the standard expiry rules apply as outlined in Schedule “A”.

GENERAL TERMS AND CONDITIONS

Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Method Five Inc., its affiliates, subsidiaries, and all respective officers, employees, directors, contractors, agents, and stakeholders from any and all claims, liabilities, damages, losses, or expenses (including reasonable legal fees) that may arise from your use of the Method Five Website, Studios, or any breach of these Terms. We will notify you promptly of any such claim or proceeding, and may elect, at our discretion, to assist you in your defense—at your own cost.

Governing Law & Jurisdiction

This Website is managed by Method Five from its offices in the Province of Ontario, Canada. These Terms are governed exclusively by the laws of Ontario and the federal laws of Canada as applicable. Any dispute or legal action must be initiated in Toronto, Ontario, and by using the Website or Services, you irrevocably consent to the jurisdiction of these courts.

Entire Agreement

These Terms constitute the complete and exclusive agreement between you and Method Five regarding your access to and use of the Website and Services, superseding all prior agreements, understandings, or negotiations (oral or written). If any part of these Terms is deemed invalid or unenforceable, that portion shall be severed, and the remainder will remain in full effect.

Enforceability

You agree that Method Five may pursue equitable relief, including injunctions or other remedies, without the need to prove actual financial damages. The failure by Method Five to enforce any part of these Terms does not waive any rights and does not prevent future enforcement.

CANCELLATION & ATTENDANCE POLICIES

Cancellation Policy

Method Five operates under either a 12-hour cancellation window, depending on location. If you cancel within the permitted timeframe, your class credit will be returned to your account. If you cancel outside this window, the credit will be forfeited. For unlimited memberships (including recurring plans or introductory offers), a $25 late cancellation fee (plus tax) will be applied. If three unpaid no-shows or late cancels occur, the membership will be frozen until those charges are settled.

No-Show Policy

Failure to attend a reserved class without canceling within the applicable window will result in the forfeiture of your class credit. Unlimited membership users will be charged a single-class rate (plus tax). Three unpaid no-shows will trigger a freeze on the membership until payment is completed.

Late Arrival Policy

Please aim to arrive at least 15 minutes before class. If you arrive within 5 minutes of class beginning and it is safe to do so, we’ll help you enter.

PARTICIPANT AGREEMENT – SCHEDULE “A”

This document (“Participant Agreement”) sets out the terms of your participation in any classes, services, or activities offered by Method Five Inc. (“Method Five”, “we”, “us”, “our”).

Eligibility

To enter into this agreement, you must be the legal age of majority in your province and have full legal capacity. If you are under the age of majority but at least twelve (12) years old and meet a minimum weight of 110 lbs (50 kg), your parent or guardian must consent to your participation by signing the waiver online or in person at the studio.

Purchases & Payment

All classes, class packs, and memberships must be prepaid. You can purchase services online (after creating an account) or in-person at the studio. Prices are listed on our Website and are subject to change, though we will honor prices in effect at the time of your purchase.

Gift cards are also available and do not expire. When used to purchase a service, standard booking and cancellation rules apply.

We accept payment by debit and credit (Visa, MasterCard, Amex).

Membership Freeze Policy

If you are unable to attend due to a medical condition, you may request a medical freeze of your membership for up to six (6) months. A doctor’s note is required, and Method Five may verify it. Once cleared to return, notify your studio by email and your regular billing cycle will resume. Non-medical freeze requests must be approved by the on-site studio manager. A freeze does not waive any remaining commitment for memberships tied to minimum terms.

Consumer Protection Rights

If you purchase services or memberships totaling over $50, you may cancel this agreement within 10 days from either the date of agreement or the date services are available—whichever is later. No reason is required for cancellation during this period. To cancel, send written notice to the address or contact provided in this agreement. Upon valid cancellation, you will receive a refund within 15 days.

For further information, Ontario residents may contact the Ministry of Public and Business Service Delivery.

Health & Accessibility

Classes at Method Five may involve dim lighting and flashing lights. If you have a medical condition, please consult your physician prior to attending.

If you require the assistance of a therapy or service animal, please contact your studio in advance. Documentation from a certified healthcare provider may be required. Accommodation is based on safety and studio capacity.

Liability Waiver

By participating in Method Five classes, you acknowledge that physical activity involves inherent risks, including injury or death. You assume full responsibility for any injuries or damages that may result from your participation, except where caused by the sole negligence of Method Five.

You agree to release and discharge Method Five, its affiliates, employees, directors, agents, and licensors from all liability related to personal injury or property damage. This waiver extends to your heirs, family members, and assigns. If any part of this waiver is found unenforceable, the remainder will still apply.

You confirm that:
• You’ve consulted a physician before participating;
• You will not attend class if feeling unwell;
• You understand that Method Five may refuse participation based on visible symptoms;
• You will not transfer or share your membership or class credits.

Warranty & Liability Limitation

All services are provided “as is” and “as available.” To the extent permitted by law, Method Five makes no warranties—express or implied—regarding its services, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

Method Five will not be liable for any indirect, consequential, or punitive damages, including loss of income, data, or business opportunities. Our maximum liability, regardless of cause, is limited to $100 CAD.

CONTACT

If you have questions regarding these Terms or the Participant Agreement, please contact:
info@methodfive.com